familybudgetstore

| Feedback: 90.01%, 1265 sales
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Transaction Comments

Comment Item(s) Date
Ordering was easy Mould King 21006 APOLLO 11 Spacecraft (MOC-26457) 10/18/2025
Fast postage and great communication from the seller. Highly recommend. King/Lepin x19044 Simpsons Kwik-E-Mart (Retired 71 03/16/2025
The Lego Star Wars ship we received was a great build! Thank you! King/Lepin 05042 Venator-Class Republic Cruiser (R 06/29/2024
everythiing in order Mork 031003 Apollo Saturn V Launch Umbilical Tower 05/25/2024
DO NOT BUY. They told me I was receiving SY 1361 and sent a knockoff, then did not reply after. Scam

Seller's reply: What scam? you received the build you ordered in quick time.		 SY 1361 Iron Book (MOC) 2615 Pcs Building Block Se 01/17/2024
It was delivered quickly and everything is good KING 99066 Hogwarts Icons Collectors' Edition (763 12/15/2023
Very happy with service. King 05035 DEATH STAR II UCS (Retired 10188) 3803 11/17/2023
Easy to use computer pages for purchasing the item. Don't know much about company name. King/Lepin 21002 MINI Cooper (10242) 1077 pcs Buil 09/01/2023
Great seller, kept in touch and very helpful. Quick delivery. Will definitely use again KING 02043 Airport Passenger Terminal (60104) 694 07/03/2023
Great customer service -highly recommended! JIE STAR 89104 The Train Station: Studgate (MOC) 3 05/29/2023
Other than a couple of mistakes in the instructions I'm happy with everything King/Lepin 15008 Green Grocer (10185,84008) 2462 p 04/20/2023
Well packaged. Only concern is that the base was not flat, slightly curved. King/Lepin 15001 the Brick Bank (10251) 2380 Pcs B 02/18/2023
Amazing experience! The team was super helpful, quick responses, arrived before Christmas! So happy! KING 18032 The Mountain Cave (21137) 2863 pcs Buil 12/25/2022
Shipping was fast. My main worry is it's Chinese and probably has missing parts. King/Lepin 06083 NINJAGO The City Docks (70657) 35 07/30/2022
Excellent customer service King/Lepin 05050 Motorised Walking AT-AT (10178 Re 06/20/2022
Item was great my son had it built in a day JIESTAR 59005 The BIGBOY Steam Locomotive (MOC) 16 06/15/2022
A1 customer service, will buy from again MOC 1881 Titanic (10294) 9090 Pcs Building Block S 03/05/2022
your service so good King/Lepin 05041 Republic Gunship (Retired 75021) 01/26/2022
HOPE GOOD MOC 6622 123 Sesame Street (21324) 1367 Pcs Buildi 01/21/2022
Great communication, great follow up, fast delivery. King/Lepin 15001 the Brick Bank (10251) 2380 Pcs B 01/20/2022
Delivered to me promptly, my grandson had a blast putting it all together. Thank you so much King/Lepin 22001 Pirates Imperial Flagship (10210) 01/14/2022
Didn’t make it before Christmas, but it was close! XingBao Xb 03007 Rolls-Royce Noble (MOC) 810 pcs B 01/02/2022
Outstanding customer service, including fast shipping and very efficient and friendly email replies. SK 81996 Lamborghini SIAN FKP37 supercar (42115) 3 12/09/2021
The transaction was easy and good SK 81996 Lamborghini SIAN FKP37 supercar (42115) 3 11/09/2021
Fast shipping. Good communication. But many tiny pieces missing. Figures very hard to assemble. XingBao Xb 01013 Urban Village (MOC) 2706 pcs Buil 10/24/2021
Great service, quick shipping and very communicative. Great Lepin set. Thank you!! King/Lepin 16006 Pirates of the Caribbean The Blac 10/24/2021
Ordered from UK. Arrived within 10 days. Absolutely no problems. Seller communication amazing. King/Lepin 05132 Millennium Falcon UCS (75192) 844 10/02/2021
Incredibly friendly, cheery and helpful team. Way faster deliver than I expected too! King/Lepin 15006 Palace Cinema (10232) 2354 pcs Bu 09/01/2021
Great sellers, good contact throughout! MOC 86000 Colosseum (10276) 9036 pcs Building Bloc 08/31/2021
Brilliant! Fantastic service, really friendly communication, would defs recommend for sure :) King/Lepin 15010 Parisian Restaurant (10243) 2418 07/28/2021
My package was incomplete! I am missing many pieces and realized I am missing 4 bags of the 22 bags

Seller's reply: As in our communication this is being sorted out for you.		 SY SH678 Avengers Hero Tower Upgraded Version (760 06/27/2021
Excellent service from FamilyBudgetStore. Highly recommend to others. Decool 3388C Bugatti Chiron Blue Dream Car (42083 03/15/2021
great people to deal with, they contacted me immediately to confirm order. couldn't be happier. King/Lepin 06083 NINJAGO The City Docks (70657) 39 01/16/2021
Family budget store treated me 5 star!! Fantastic service. I will use them in future. Lepin 17002 Eiffel Tower 1:300 Scale 3478 pcs (101 01/15/2021
Been 11 days since I ordered it still waiting hopefully comes soon

Seller's reply: 2021-01-12 08:06 Delivered, Enjoy the build :)		 King/Lepin 05131 First Order Star Destroyer (75190 01/14/2021
Fast confirmation email Mould King 13104 GTR Speed Racing Car 1024Pcs Buil 01/10/2021
The transaction was good. It is difficult to comment as I have not received it yet. SX 6007 Tree House 21318 Pcs (3036) Building Block 01/07/2021
Delivery was excellent, arrived for Christmas. Couple of minor issues with set but excellent value. King/Lepin 06022 NINJAGO Temple of Airjitzu (70751 12/29/2020
Was able to follow item in tracking, and it arrived in time for Christmas. King/Lepin 02036 City Truck 298 Pcs (3221) Buildin 12/28/2020
This was a terrible experience

Seller's reply: Yes terrible from this side too because you chose not to communicate and when you did it was far from normal or polite. We are not here to be abused.		 SX 6007 Tree House 21318 Pcs (3036) Building Block 12/21/2020
Great people to deal with Highly recommended King/Lepin 15006 Palace Cinema (10232) 2354 pcs Bu 12/18/2020
great communication and great customers service!! Well done!! SX 6007 Tree House 21318 Pcs (3036) Building Block 12/13/2020
Amazing to deal with thank you again guys King/Lepin 20004 Mobile Crane Mk II (Retired 42009 12/01/2020
6th time ordering from family budget store. Very pleased with service. Always look here first King/Lepin 15042 Corner Garage (10264) 2569 pcs Bu 11/29/2020
Great People to deal with King/Lepin 20001 GT3 Supercar (42056) 2704pcs Buil 10/27/2020
I would definitely recommend buying from Chris and Muy they are very professional and friendly King/Lepin 16016 Flying Dutchmen (MOC) Pirates of 10/21/2020
I have dealt with this company on other kits and have always been treated fairly. Will buy again. King/Lepin 05039 Red Five X-Wing Starfighter UCS ( 10/21/2020
Fast shipping, great product! Just as advertised!! SX 6007 Tree House 21318 Pcs (3036) Building Block 10/10/2020
Just fantastic communication and professionalism A real pleasure thanks so much King/Lepin 05132 Millennium Falcon UCS 8445 pcs (7 10/04/2020
Won’t know till Xmas as it is a gift King/Lepin 06066 NINJAGO City 4953 pcs (70620) Bui 10/01/2020
Very pleased with the order. Would use again and definitely recommend. King/Lepin 07107 Super Heros Sanctorum Showdown (7 09/06/2020
Very good communication and fast shipping! Thank you! King/Lepin 15010 Parisian Restaurant (10243) 2418P 09/05/2020
Excellent customer service. Very prompt shipping even overseas. King/Lepin 05037 Slave 1 UCS (75060) 2067 pcs Star 09/04/2020
Very impressed with the communication from the storeholder and the fast delivery of the product. King/Lepin 05047 EWOK VILLAGE (Retired 10236) 1990 09/03/2020
Everything was superb! Cust service, product quality, everything! Highly recommended! King/Lepin 16003 WALL E (Retired 21303 Compatible 09/01/2020
Excellent service, friendly and professional. Would definitely buy from them again. King/Lepin 22001 Pirates Imperial Flagship (10210) 08/29/2020
Nice and cheap SX 6007 Tree House 21318 Pcs (3036) Building Block 08/10/2020
So far so good thx. King/Lepin 20086C Bugatti Chiron Orange Dream Car 08/07/2020
This product came up when we searched for a Lego product it has the same product number but is NOT

Seller's reply: Maybe take your time and read exactly what the listing is, product number is not the same.		 SX 6007 Tree House 21318 Pcs (Compatible 3036) Bui 07/31/2020
Thank you arrived quickly Lepin/King 16008 Disney Castle (71040 Compatible) 07/29/2020
Good seller thanks King/Lepin 16060 Hogwarts Castle (71043 compatible 07/28/2020
resbonsible and excellent seller SX 6007 Tree House 21318 (Compatible 3036) Pcs Bui 07/20/2020
A+ customer service with quick responses. Received the product i was promised.Very happy! Lepin 16003 WALL E (Retired) 687pcs (21303) Movies 06/20/2020
Great shop and good prices. I since the latest update I cannot find the currency for AUD$.

Seller's reply: For AUD it should be the Aussie Ecrater site www.ecrater.com.au		 Lepin 21001 Volkswagen T1 Camper Van (retired) 135 06/17/2020
Counterfeit Lego. Good quality fake, but definitely fake. Disappointing.

Seller's reply: Not sure what's dissapointing, this alternative is what you ordered and confirmed you wanted.		 Lepin 07107 Super Heros Sanctorum Showdown 1125pcs 06/14/2020
Arrived quickly. No missing parts. Son enjoyed building it Lepin 05062 Imperial Star Destroyer 1359 pcs (7505 06/14/2020
Still haven't got it. Been almost a month

Seller's reply: Your order has not been confirmed. Please check your many mails from us and send a confirmation or the order cannot be processed.		 King/Lepin 20086B Bugatti Chiron RED Dream Car (42 06/11/2020
It was cheaper then all the other web sites I looked Lepin 16060 Hogwarts Castle 6742 pcs (71043 compat 05/26/2020
Set that arrived didn't match photo on website. Bags not labeled not all characters included King/Lepin 05090 Jabba's Sail Barge (retired) 821 05/25/2020
They were wonderful! We received our set very quickly, and were emailed every step of the way! Lepin 06066 NINJAGO City 4953 pcs (70620) Movies B 05/16/2020
I’m glad you have this in stock can’t wait to get it so I can build it already. Lepin/King 16008 Disney Castle 4080 pcs (71040) Mo 05/09/2020
10/10. They were very clear and I have never been given so much detail on everything Lepin 16060 Hogwarts Castle 6742 pcs (71043 compat 05/08/2020
Excellent customer service! Will definitely order from them again! Lepin 15011 Detective’s Office 2262 Pcs (10246) 04/30/2020
Interaction was very positive. Item ended up not being in stock. Refund was prompt, will buy again Lepin 15019 Assembly Square 4002 Pcs (10255) Creat 04/28/2020
Other than confusing shipping information provided by seller, this was a good experience Lepin 15019 Assembly Square 4002 Pcs (10255) Creat 04/06/2020
Could you let me know when I would receive the product? Lepin 07107 Super Heros Sanctorum Showdown 1125pcs 04/03/2020
Quickly addressed issue and provided a refund with an item I ordered in error. Recommended. Lepin 20005 Arocs Truck 3245pcs (42023) Technic bu 04/02/2020
Very helpful, great at communicating and friendly, prompt shipping Lepin/SY 16008 Disney Castle 4080 pcs (71040) Movi 03/31/2020
Fast delivery, great service! Lepin 20001 GT3 Supercar 2704pcs (42056) Technic b 03/30/2020
Excellent communication Lepin 20001 GT3 Supercar 2704pcs (42056) Technic b 03/29/2020
l will write morn when items is sent to me Lepin 20013 Crane Truck (8258) 1877 Pcs (Retired) 03/25/2020
Great communication from the store and informed throughout regarding estimated delivery. Item well. Lepin 15006 Palace Cinema 2354 pcs (10232) Creator 03/02/2020
I felt deceived into buying a fake LEGO set.

Seller's reply: This is what you ordered and CONFIRMED ordering. We can only send what is ordered.		 Lepin 06066 NINJAGO City 4953 pcs (70620) Movies B 02/25/2020
My item was delivered to somewhere in California. I live in Georgia. The seller won’t respond.

Seller's reply: As we talked on the phone, was the couriers mix up with Tracking numbers. Is delivered to you now and was awesome to talk with you for 2 hours :)		 Lepin 06066 NINJAGO City 4953 pcs (70620) Movies B 02/16/2020
Still have not received my order and they are no longer responding.

Seller's reply: As in our phone call and many mails your order is on the way and have sent the tracking. Please check inbox and spam folder if didn't get our mail.		 Lepin 02039 Red Cargo Train (Retired) 781 pcs (367 02/11/2020
Have not hear anything about my order from seller yet!

Seller's reply: Please check your inbox and spam box settings. Emails have been sent to you but seems to be a communication issue.		 MOC Iron Giant 818 pcs Building Block Set *FREE Sh 02/02/2020
BRILLIANT!! Quality of Kit/building blocks was extremely high. Very, very happy Will deal again. Lepin 05062 Imperial Star Destroyer 1359 pcs (7505 02/02/2020
Did not receive instruction manual. Specifically asked for it when I ordered.

Seller's reply: Sorry you were caught in the New Year holiday shutdown as explained in mails. Has now been sent. Enjoy the Build.		 MOC Iron Giant 818 pcs Building Block Set *FREE Sh 02/01/2020
Did not receive the Lepin version of Wall-E. Think seller pulled a bait and switch. BEWARE!

Seller's reply: Correct version & item was sent and received as discussed in our many emails. There is no need for this.		 Lepin 16003 WALL E (Retired) 687pcs (21303) Movies 01/19/2020
Seller was an excellent communicator and gave excellent updates on the shipping status of my order. Lepin 20001 GT3 Supercar 2704pcs (42056) Technic b 01/13/2020
Thank you for your service The set I got my nephew is a winner Lepin 16001 Ghostbusters Firehouse HQ 4695 Pcs (75 01/12/2020
Very good Lepin 05007 MILLENNIUM FALCON 1381 Pcs (75105) Sta 01/10/2020
Product sold as is, shipping very fast easy to do business with. Great customer service!!!! A+ Lepin 05008 Sith Infiltrator 698 pieces (75096) St 01/05/2020
This is a surprisingly great product/company with excellent customer support and product quality. Lepin 05032 Captain Rex’s AT-T 1022 pcs (75157) 12/28/2019
Great experience, good communication and fast shipping. Lepin 05003 First Order Transporter 845 pcs (75130 12/27/2019
Arrived on time for xmas. King/Lepin 02010 High-Speed Passenger Train 965 pc 12/25/2019
Little disappointed pieces came in a wrapped bag not in original box. Hope all pieces are there. Lepin 16003 WALL E (Retired) 687pcs (21303) Movies 12/22/2019
I wasnt sure as I had never heard of this type of lego before or the seller, 110% happy Lepin 05007 MILLENNIUM FALCON 1381 Pcs (75105) Sta 12/19/2019
Simpsons Lego House WOW took 7 working days delivery to UK. Plenty of time for Xmas. Love you guys. Lepin 16005 The Simpsons House 2523 pcs (71006) bu 12/17/2019
Very quick delivery, Customer interaction was fantastic and I highly recommend purchasing from them! King/Lepin 05132 Millennium Falcon UCS 8445 pcs (7 12/17/2019
Absolutely lovely customer service, fast shipping, excited for my mum to open it for Christmas Lepin/SY 16008 Disney Castle 4080 pcs (71040) Movi 12/15/2019
Great seller very fast Lepin 15006 Palace Cinema 2354 pcs (10232) Creator 12/12/2019
Very pleased with postage time and communication. I can't comment on the item yet as it's a gift. King/Lepin 02010 High-Speed Passenger Train 965 pc 12/12/2019
Prompt delivery. Item appears to be as described. Won’t be assembled till Christmas tho Lepin 23002 Koenigsegg Supercar 3236 Pcs (MOC-4789 12/11/2019
Very good experience. Chris was prompt in keeping me informed at each step. It was well packed! King/Lepin 05132 Millennium Falcon UCS 8445 pcs (7 12/10/2019
My son will love this! Great communication, quick shipping and response. Would recommend to others. Lepin 05007 MILLENNIUM FALCON 1381 Pcs (75105) Sta 12/08/2019
Not in original box, so if set is not complete, how do we handle the issue?

Seller's reply: Any questions, problems or even a general chit chat, please don't hesitate to contact us, we are happy to help with anything we can.		 Lepin 20007 Motorised Excavator (retired) 1123 pcs 12/05/2019
Arrived promptly but without box just bags of lego. Meant for a xmas gift. Disappointing.

Seller's reply: Sorry for your dissapointment but this is explained in the listing- NO ORIGINAL BOX INCLUDED to keep the shipping costs down.		 Lepin 05007 MILLENNIUM FALCON 1381 Pcs (75105) Sta 11/28/2019
Great service Lepin 20008 Motorised Bulldozer (retired) 1384 Pcs 11/23/2019
Such amazing customer service and follow-through. I felt valued. Lepin 05047 EWOK VILLAGE 1990 Pcs (10236 retired) 11/14/2019
I have not received this item and the seller has not replied to my messages.

Seller's reply: Your Itemis in Sydney as per tracking. Please give a bit of time for a reply as we have now done. We were not awake at 4am when your message arrived.		 King/Lepin 15012 Ferris Wheel 2478 Pcs Creative (1 11/10/2019
Parcel arrived O/K, But still no extra remote controller,as ordered earlierand paid for. Lepin 23003 Wild off-road Land Rover 3643pcs (MOC) 11/02/2019
All arived o/k but extra remote which was ordered did not arrive Lepin 20005 Arocs Truck 3245pcs (42023) Technic bu 10/31/2019
happy with item Lepin 15012 Ferris Wheel 2478 Pcs Creative (10247) 10/17/2019
was ordered for my neighbor as he has no internet and is away,so will give feed back when he builds, Lepin 20006 R/C Volvo L350F wheel loader (Retired) 10/09/2019
Great contact from the seller. They kept me updated about my order throughout the process! Lepin 16005 The Simpsons House 2523 pcs (71006) bu 10/09/2019
Very happy with item I purchased. Excellent communication with the seller who was very helpful. Lepin 05042 Venator-Class Republic Attack Cruiser 10/04/2019
We have a manufacturing issue and are still waiting for a reply. So at this stage we are not happy.

Seller's reply: Not sure understand why this fedback as have already been in constant communication with you to offer a solution for the 1 misformed piece.		 Lepin 20056 6x6 All Terrain Tow Truck R/C 1912 Pcs 10/02/2019
job well done. Lepin 16007 Monster Fighters Haunted House (Retire 09/16/2019
Very helpful and informative - thank you :-) Lepin 05034 Imperial Shuttle Tydirium (retired) 25 08/31/2019
Fantastic communication throughout the process. I will use this seller again. Lepin 05037 Slave I 2067 pcs UCS Star Series (7506 07/30/2019
Awesome building set, I will buy more of those for sure, quick delivery with tracking, thanks MOC The Red AUDI R8 V10 II 1839 pcs Building Block 06/13/2019
Good helmet, sturdy built, quick delivery with tracking, contacted the seller a few times, nice guy NENKI Full Face Motorcycle Helmet 20 Colour Styles 06/13/2019