Plants are imported from Korea, they will have LITTLE TO NO ROOT. Their roots were trimmed to be USDA compliance. After you receive the plant, place them on top of the soil as soon as you can and water them thoroughly. That will be enough to encourage some new root growth.

Succulents are drought-tolerant plants and they prefer to be grown in well-drained soil. Be sure to provide sufficient light to them. We try our best to provide accurate descriptions. However, please understand that each plant is different, their sizes will change during transportation. Please keep that in mind before you purchase.

Plants are imported from Korea will have little to no roots, their roots were trimmed to be USDA compliance.

Shipping: Most of the orders will be shipped within one business day, Monday to Thursday. Standard shipping is First class mail, shipping upgrade to priority is available.

Return/Exchange: We don't accept returns or exchanges. If you have any questions regarding your order, please contact us within 3 calendar days. If you fail to contact us within 3 calendar days, we won't be able to refund or send out a replacement.

Missing order: If you haven't received your order within the estimated time, please contact us within 3 calendar days since the estimated delivery date. If you fail to contact us within 3 calendar days, we won't be able to refund or send out a replacement.