Pasco Specialty Products LOOK!!! Our Promise To You If you are not unconditionally satisfied with your purchase, we will replace it or give you a full refund. Please email us if you have any problem with your purchase. Silver Ladybug Personal Cremation Urn with Velvet Pouch, 24" Steel Ball-Chain, and Fill Kit You Get Cremation Urn As ShownONE Cremation Urn ONE Velvet PouchONE 24" Steel Ball-Chain NecklaceFull Instructions & Fill KitMade with Love in the USA Item Description Simple Elegance Sturdy, discreet, and secure, our cremation urns are 1-3/4 inches tall and have a small clear vial inside to hold a small amount of your loved ones ashes. Keep them close to you always. The urn unscrews to reveal the inner storage chamber. The inner storage chamber keeps the ashes safe and dry. A rubber gasket on the screw-on cap provides an airtight and waterproof seal. Our personal cremation urns are strong and lightweight enough to carry with you every day and fits nicely on a keychain or a necklace. Hi :-) I'm Devora. I'm a Music Teacher, a Mom, and a Web "Entrepreneur"! I live in rural Pasco County Florida with my husband Billy, five kids, 2 dogs, 3 cats, 2 horses 8 cows, 10 goats, a turkey and bunch of chickens!In 2008, I started putting together these little urns when one of my beloved dogs passed away. I was shocked at how much money cremation urns can cost. Even for pets, some of them were $200 and more!! So I decided to design and assemble them myself.My friends and neighbors began asking me if I could make urns for their dogs, cats, etc. I then started advertising a bit, and shortly afterwards, I began getting requests for personal urns to hold some of grampa or grandma's ashes. Soon I got an order for 100 of them from a neighbor whose son died tragically in a motorcycle accident, and she wanted to give them out to all his friends at the memorial service, so they could carry a small amount of him with them always. And as the orders increased, I realized that there was a real need for my unique and very affordable hand-crafted urns, and I have been expanding my line ever since. I am not a large faceless company. I am easy to reach and I take great pride in what I do. I hand assemble, hand polish, and carefully package every order myself in a coordinated velvet pouch. We now have thousands of satisfied customers from all over the world.Please email me if you have any questions about my urns or need a custom style or a large order, which I will be happy to create for you and post on eCRATER. I work hard to accommodate any and all requests. I understand that most people are buying these in a time of need, and I work very hard to get these assembled, packaged and out the door quickly.Best wishes,Devora Payment Information We prefer payment by PayPal. It assists us with sales/shipping verification & recordkeeping, allows us to ship your item faster, and provides both buyer and seller protection. Shipping Information FIRST CLASS: $2.95 PRIORITY MAIL: $8.95 EXPRESS MAIL: $23.95 WE ARE COMMITTED TO KEEPING OUR SHIPPING FEES AS REASONABLE AS POSSIBLE UNDER ALL CIRCUMSTANCES We provide an unconditional 30 day guarantee against defects. If your item is defective or damaged in shipping, simply email us to let us know, and send it back for a full refund INCLUDING shipping, or a replacement (your choice). If you are simply not happy with your item for any reason, you can still return it (unused) for a full refund of your purchase price, but not including shipping cost. Thanks For Stopping By!!! eCRATER Profile 99.8% Positive Feedback Over 70,000+ Feedbacks Who We Are We specialize in high-quality customized personal Cremation Products at the absolute lowest prices. All of our products are guaranteed to be as described, and guaranteed to arrive in the condition stated in the product. Our motto is "If you don't love it, we'll take it back!" Our policy is to treat every buyer like they are our only buyer. Please take a moment to review our eCRATER feedback, and check out all of our items for sale. Thank you so much for looking at our eCRATER listings.