When you're telecommuting or running a small business out of your home, you need immediate access to your company or clients. E-mail is great, but if you need to approve or sign a document, you need a fax machine that can receive and send important papers right now. The Sharp UX-460 plain-paper fax machine is the ideal office machine. In addition to its faxing capabilities, it acts as a copier for both letter- and legal-size paper.The UX-460 features an all-digital answering system that includes 24 minutes of recording time and distinctive ring detection, great for when you have only one landline, because you can have up to four numbers on the same line, each with its own style of ringing. There'll be no more accidentally answering the phone when a fax is incoming. This system also has caller ID, which displays the caller's name and number, plus you can review, print, or return calls from the caller list. With a memory capacity of 512 KB, the UX-460 stores approximately 30 pages of incoming or outgoing documents. The automatic document feeder fits 60 sheets of letter paper or 30 legal sheets at a time and sends up to 10 pages automatically. Modem speed is 9,600 Kbps, about 15 seconds per sheetItem is refurbished by sharp. Comes as pictured with only what is pictured. But this item is no returns working or not working for you. We dont take returns. No ink ribbon/film is included.