Chattanooga Theratherm Automatic Moist Heat Pack - Shoulder/Neck Description Size:Shoulder/Neck (23" x 20") The Chattanooga Theratherm Digital Moist Heating Pad delivers intense, moist heat therapy which provides temporary relief from pain associated with arthritis, muscle spasm and inflammation caused by strain and tension; intended for use on the back, shoulder, wrist, stomach, knee or foot. Included is a flannel covering which draws moisture from the air and as the heating pad temperature rises, the moisture is released onto the skin. It features an easy-to-use digital hand control that allows you to program and monitor the temperature and treatment time. Control the temperature between 88 and 166 degrees Fahrenheit (31 and 74 degrees Celsius) and select the duration between 1 and 60 minutes. A lockout mode protects against inconsistent changing of the control settings throughout treatment. UL and cUL classified. Features: Flannel coverMade in USA or ImportedDelivers intense, moist heat therapy which provides temporary relief from pain associated with arthritis, muscle spasm and inflammation caused by strain and tensionIntended for use on the back, shoulder, wrist, stomach, knee or foot; A lockout mode protects against inconsistent changing of settings throughout treatmentIncludes a flannel covering which draws moisture from the air and as the heating pad temperature rises, the moisture is released onto the skinFeatures an easy-to-use digital hand control that allows you to program and monitor the temperature and treatment timeControl the temperature between 88 and 166 degrees Fahrenheit (31 and 74 degrees Celsius) and select the duration between 1 and 60 minutes Product Details: Product Dimensions: 16 x 9.5 x 3 inches ; 3.4 poundsShipping Weight: 3.4 poundsDomestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.UPC: 888912000154Item model number: CH143HC05-SN#174 in Heating Pads Payment We accept Paypal payments only. Sales tax may be applied to your purchase as we possess sales tax certificates for all states we collect sales tax in. If your state is one that we charge sales tax in, you will see the sales tax charge at time of checkout before you submit payment. Delivery Expedited shipping is free. Handling time on our orders is normally between 1-2 business days. Your order should reach you within 1-3 business days. We do not ship to AK, HI, PO boxes, or APO addresses. We're not responsible for any incorrect or undeliverable addresses. We only ship to the confirmed Paypal address. We don't accept requests to change shipping addresses post purchase. We do not ship to AK, HI, PO boxes, or APO addresses. We are not responsible for any incorrect or undeliverable addresses. We only ship to the confirmed Paypal address. Please note that manufactures update their packaging from time to time and that the packaging images shown in our product may vary from what you ultimately receive however be assured you are receiving the identical contents you ordered. Return Policy You may return new, unopened items within 30 days of delivery for a refund, and a restocking fee may apply. Return shipping fees are not refundable. Message us for return instructions if you have questions. Support & Feedback We take our reputation seriously, we buy and sell online, so we understand the value of trust. If you are unsatisfied with your order, please contact us and we will work with you to resolve it to your satisfaction. Contact us via eCRATER messaging and we will respond within 1 business day. Our office hours are 8AM-4PM PST Monday-Friday. We thank you for your business!