Tech21 Evo Frame Cover for Samsung Galaxy Note 7 Smokey/Black T21-5364 Tech21 EVO FRAME Case for Samsung Galaxy Note7-Smokey/Black Shipping Options: Please see the shipping and payments tab for shipping options Change of Address: When check out, please ensure your ship to address in accurate. Change of address requests after payment has been made may result in delays. Addresses outside lower 48 states: Please note that the Free FedEx Ground/Home Delivery option is only applicable to physical addresses within the continental United States (lower 48 states). For all US shipping addresses that include a P.O. Box or are outside of the lower 48 states (i.e. Alaska, Hawaii, Puerto Rico, Guam, and other US territories), please choose USPS Priority Mail as the shipping option. Tracking: Tracking information is automatically emailed within 1 business day after receiving a cleared payment. If you do not receive your tracking information, please check your spam folder. Do not hesitate to send us an email if you need us to provide this information again. We want to make sure you are completely satisfied with your purchase. Payments Y&A GROUP LLC utilizes the reliable and secure services of PayPal to process all eCRATER payments. Returns We want to make sure you are very satisfied with your purchase. If you are experiencing a problem with your product, please contact us so that we can help. We do accept US returns within 14-days of receiving the product and with a RMA (Return Merchandise Authorization). The product should be in the condition in which it was purchased or there may be a restocking fee assessed. If considering a return, please contact us for more information and to receive a RMA.