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Conflict Resolution
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There are two major myths about conflict: that it always involves anger and that it's always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This self-study course will teach participants just how to :
Understand conflict
Be able to identify the stages of conflict
Use LECSR technique to resolve conflict
Identify other ways to resolve conflict
Develop personal skills necessary to resolve conflict
Understand conflict
Be able to identify the stages of conflict
Use LECSR technique to resolve conflict
Identify other ways to resolve conflict
Develop personal skills necessary to resolve conflict
ZA, Gauteng
