Product Description Handwriting stainless steel rectangle pendant with your loved one's actual handwriting, on a stainless steel chain. *Charm Size = 1" wide X 5/8" tall TURN AROUND TIME:Please see our shipping section for shipping time and charges SENDING IN HANDWRITING:Handwriting must be black ink on a pure white background (no lines, color, or designs in the background). Please scan the handwriting, save it, and email to us after the purchase. If there are mulitple pieces of handwriting that you would like combined please scan them on one sheet of paper. These are made with someone's actual handwriting. If the background has any color, marks, or designs on it, or the writing is blurry or hard to read then the quality of the engraving will not be as nice as the one in the photo. We cannot give refunds for poor engraving due to images that are sent in that do not meet the requirements. If you go over the maximum number of words allowed then the writing will be very tiny and may be hard to read.Personalization:Chain Length: 16", 18", 20"Chain Style: Link Chain or Ball ChainFits a maximum of 4 wordsPlease make sure to email us through eCRATER your personalization information and length of chain. Let us know if you have any questions. 2228-ST