gingsir Store Hand Carved Rose Flower Natural Buffalo Bone 925 Silver Hook Jewelry Earrings Type : Earrings - EA355 - T182Metal : Bali Quality Solid Sterling SilverMaterial : Carved Natural Water Buffalo BoneMotif : RoseSize : L 2.3 inches (including hooks) x W 0.9 inchWeight : 11.4 grmsDesigner : Jero Gingsir at Jewelry with SoulSHIP We are on standby to ship your items on the same day as you pay! No, not on Sundays or public holidays tho' when the post office is closed. ARRIVE The package should arrive in about 3 - 4 weeks unless you live in a far flung area. Sometimes it has been known for your country's customs to delay packages for a week or more. If you email us through eCRATER regarding this they will automatically open a dispute and penalise us for this even though it is the Post Office who is at fault. Please remember that after four weeks, we will always refund fully for items that are lost in the post. Most often the tracking will show that the item is at your post office and they haven't been able to deliver it so please check with them first. FASTER Let us know if you would like faster shipping, we can send it by EMS express (requires a phone number, not available for PO box address). It costs more ( $20.00 to US, $23 to other places) and usually arrives in about 5-7 days. CHEAPER Good News: Where ever possible we offer Free Standard Shipping. Otherwise combined shipping is available and for add on items it's only $1.75 extra. TRACKING We put the tracking into eCRATER as soon as we post and you can track the package in a few days time after that in the US at usps.com or outside the US at your country's tracking site or at http://www.track-trace.com/post (choose your country from the list) CHAT If you want to know more send an email to us or you can chat to us on Skype at gingsir or by phone (1)702 997 2234. HAPPY Please leave positive feedback for us and we will happily do the same for you. If you have a problem please be sure to contact us so we can make it a good experience for you.. We want you to be happy with your purchase. RETURNS If there's something wrong, ( yes, we are only human ), please email us to tell us and we will let you know how to return it and arrange refund or replacement.CUSTOMS Sometimes, your country's Customs inspection may delay delivery by weeks, mostly it only takes a day or two. By the way, customers are responsible for any possible customs charges in your country.