PAZZOOpera Chamois Suede Ankle Boots 9.5 MGray leather uppers, black man-made bottoms.Inside side zip closure. Stacked heel. Brand New in Box.MEASUREMENTSSize 9.5 MLength: 10 1/8" bottom of shoe heel to toeLength: 10 1/4" inside bottom of shoe heel to toeWidth: 3 1/2" across bottom of shoeHeel: 2 3/4"USA Buyers: Item ships via USPS or UPS Ground within 48 hours of cleared payment to address listed with Paypal. Shipping includes insurance and delivery confirmation and/or tracking number.International Buyers: Item ships via USPS within 48 hours of cleared payment. Shipping includes insurance. NOTE: Custom forms will be completed in full with the actual amount paid for said item. We do not falsify customs forms, so do not ask us to. It is your responsibility to pay your VAT/duty taxes to your appropriate state/country.Returns Accepted? NO. This is a shelf pulled store item, therefore, it has been deeply discounted. NO RETURNS, NO EXCHANGES, NO REFUNDS accepted on this listied item.