Silhouette: Sheath
Waistline: Natural Waist
Train: Chapel
Condition: NEW
Color: As shown in the picture.
SIZE:
Standard size 4-28 or custom made size.
Please refer to our size chart in the measurement section for standard size measurements.
Important: Standard measurements provided in the chart (in measurement section). Seam allowance is about 1 inch for letting out or may be taken in.
The item for sale is for gown only. Gloves, necklace, earrings, headpiece, veil and wrap are not included. Some dresses (A-line and ball gown silhouette) requires a crinoline (not provided) worn for best/full look. Gown is fully lined.
PROCESSING TIME:
Unless the gown is indicated in stock, processing time for the gown is usually 25-30 business days. In stock items will be shipped out within 24-48 hours.
SHIPPING AND PAYMENT POLICIES
PAYMENT TERMS:
We accept payment via Paypal by default.
Shipment is made usually the next day after your dress is complete. You will receive a tracking number once your package goes out.
Countries other than USA please inquire.
Please be advised that we are not responsible for customs and duties fees.
Insurance is included for the first $100.00 for wedding gown orders only. Additional insurance may be requested at additional costs. Bridesmaid gowns, prom dresses, flower girl dresses, evening gowns as well as accessories orders do not come with insurance coverage. If you are purchasing other merchandise that is not a wedding gown, we highly recommend that you purchase insurance. We will not be responsible for any damage or item lost during transit.
RETURN POLICIES
- We accept returns if you are not satisfied with our wedding gown. A 30% restocking fee will be charged on all returns. Clearance gowns, sample gowns, bridesmaid gowns, prom dresses, flower girl dresses, evening gowns as well as accessories (crinolines/petticoats, veils, bridal garment bags, headpieces/tiaras and gloves, etc.) are a final sale. Any refused or non deliverable merchandise will also incur a 30% restocking fee. Any claims of defective merchandise will be inspected by JoJo’s Shop. If the gown is defective, it will be replaced with the same size, color and style of gown ONLY.
- You must notify us within three days of receiving the wedding dress (verified by tracking information) to request a Return Merchandise Authorization Number (RMA#).
- Upon receipt of your RMA#, you must ship the new and unworn item(s) back within 5 days of issuance of RMA number. Item(s) must arrive at our facility within 7 days to be eligible for the return/exchange.
- We will refund or exchange the item exclusive of delivery charges.
- For exchanges, you are responsible for the Shipping fees of returning the gown to us as well as the Shipping fees of the new gown being shipped to you. Please refer to Shipping Terms for rates.
TERMS of RETURN:
- Shipping and handling costs are non-refundable.
- A 30% restocking fee will be charged on all returns.
- Refund will be issued only with a Return Merchandise Authorization Number (RMA#).
All returned item must be in its original brand new condition. (No stains, no makeup, no alteration, no animal fur or hair, etc.)
- All refunds are issued via PayPal.
Buyer must contact us within 3 days, from the delivery date shown online (verified by tracking information). (If buyer contacts us after the 3rd day (4 days after the delivery date shown online), the item(s) will no longer be available for return, refund or exchange.)
- Buyer is responsible for shipping the item(s) back to our facility prepaid and insured for the return or exchange. We recommend that the buyer use a courier with tracking information.
- Refund or exchange will be granted once the gown has been returned , inspected, and deemed that no damage or alterations have been made.
- All buyers should contact us in the event that their item is not exactly what they expected. We are eager to ensure that every transaction ends on a positive note.
TERMS AND CONDITIONS
- Serious buyers only ! Please read terms and conditions prior to making your purchase.
- Buyer pays fixed shipping and handling fees, unless otherwise stated.
- INTERNATIONAL: All packages are sent via USPS Priority Mail or EMS depending on the size of your order. If you need an item delivered by a certain time, please contact us prior to purchase for shipping fees and scheduling.
- Due to security reasons, payment made via paypal, shipment of item will be to buyer's confirmed address provided by PayPal ONLY.
- Buyer will be contacted by seller through email within 48 hours of purchase. Buyers must reply this email within 3 days to confirm the purchase. Payment must be received within 10 days from seller's notification to buyer. ... [full description] |
