Product Title: Developing a Supplier Management Strategy: An essential framework for ensuring outsourcing success over the life of your supplier contract, Second Edition
Authors: Michele Flynn, Expense Management Solutions, Inc., President and Robert Teplansky, Expense Management Solutions, Inc., Director, EMSInsight
The good news is, outsourcing works! The bad news is that too many companies don't know what it takes to make such complex relationships succeed. This report examines the elements of a successful supplier management strategy and the steps involved in its development, including detailed discussions of:
• Supplier Segmentation - Each supplier relationship is not created equal. This report discusses the key decision factors involved in allocating appropriate resources to manage a supplier relationship.
• Demand Management - Monitoring demand will offer insight into opportunities for leveraging spend and ensuring consistent timely delivery of goods and services at the contracted level of quality and price. This report offers proven strategies for monitoring demand.
• Market Management - Understanding what
makes a supplier successful in the marketplace will help you to understand how your particular contract plays a role in your supplier's client mix. This report addresses how you can gain a competitive advantage through proper marketplace analysis.
• Contract Management - The contract between the supplier and client is the blueprint for the supplier relationship. The contract should specify performance expectations which will help both the supplier and the client. In turn, there should also be an opportunity for the client to review the supplier's performance - as well as important compliance measures - according to the contract's specifications. This report discusses the elements of best supplier contracts as well as strategic ways of monitoring supplier performance.
This newly updated report is an outstanding resource, combining expertise derived from more than a century of collective experience of the senior staff of Expense Management Solutions, Inc., as well as data collected from more than nine years of client engagements and additional research and surveys conducted specifically for the development of this publication.