This phone was acquired from a working environment. A little dusty from non-use (storage)but no permanent crack or marks. Plugged in and tested. Battery charged with dial tone. All the indicator lights are working. The color of thehandset and baseis more like a dark grey (photo is generic). The ac/dc power supply is included. A standard phone cord is also included. S&H in the contiguious USA $8. (insured shipping). Please see other interesting items by JGrit.USPS DELIVERY TIME: As stated in the item listing, seller will drop-off your item to the USPS within 4 days of receiving cleared payment. How long it takes to deliver to your door is strictly within USPS control and not within the control of seller. Please leave 5 stars for seller 4 day drop-off time. Thankyou.