WESTERN LEATHER WITH ONE EAR BITLESS HEADSTALL BOSAL AND REINSPRODUCT ID: HSPA321PRODUCT SPECIFICATIONCOLOR: Tan LEATHER:Quality Genuine Thick Top Grain Bridle Leather- Double layerRAWHIDE: High Quality RawhideBosalSIZE: StandardCONCHOS: Hiqh Quality Hand Engraved Silver PRODUCT DESCRIPTIONThis is a Brand new Beautiful One Ear Bitlessbridle headstall with Bosal and Reins. The Headstall ismade withTop Quality Thick Genuine Leather in Tan color. The Bosal is made withHigh Quality Rawhide Braiding with Rawhide Core. The Headstall is adjustable and perfect for regular horse size. The bridle is very strong and durable! Feel free to ask any questions.CommentFrom Date / TimeItem #breastplate was way too big, but hilason is going to fix it for me, VERY COOLSeller cabalinafarm( 110 ) 4/6/2011 10:21:49 PM230600778817AAAA++++Seller dbostick0810( 332 ) 4/5/2011 6:15:38 PM250778702433fast shipping, great to do business withSeller goingrobin1775( 243 ) 4/5/2011 3:15:27 PM270710109989Great Seller dtow1181( 4 ) 4/5/2011 2:02:29 PM270723289419Absolutely beautiful!! Can't wait to use it!Seller kste7765( 1 ) 4/5/2011 3:09:30 AM270692035581wonderful item my horse will shine in this thanks again so muchSeller zeeiroc( 1112 ) 4/5/2011 2:28:24 AM270720158434Love the breast collarsSeller ginagoehring( 67 ) 4/4/2011 8:46:14 PM220569063469Great product fast shipping.Seller 57powerpack( 178 ) 4/3/2011 11:35:25 PM270715856267quick delivery, thanks!!Seller mfranwig( 7 ) 4/1/2011 1:05:25 AM270721290345looks goodSeller bronco_boy_75( 25 ) 3/31/2011 2:11:23 AM270722203867Item just as described.Seller 7281rhonda( 30 ) 3/31/2011 12:17:21 AM230593537493Very satisfied, would deal again in a heartbeat!Seller djohn( 31 ) 3/29/2011 10:40:22 PM250788912353item delivered as described and quick!! ThanksSeller $bullhound( 336 ) 3/28/2011 3:41:29 PM270717062079love it, quick shipping, thank youSeller walkonfarm( 1351 ) 3/27/2011 1:52:03 AM250788879849wasn't what i thought i was getting but well satisfied after i recieved itSeller wolfydude2( 9 ) 3/26/2011 1:11:51 PM250777227500CUSTOMER SERVICEIf you have questions that are not properly addressed in the listing, you are welcome to call or email us immediately. Our customer service representatives will return your call at the earliest convenience. Our email and phone number are:EMAIL: leathereCRATER1@hilason.comPHONE: (713) 972-0404Feedback shall be left for those who leave us feedback and pay promptly. As soon as you leave positive feedback, you will receive positive feedback immediately. It is strongly recommended that you read all instructions and closely look at the pictures before you make your buy. It is important that you read the guidelines and instructions thoroughly as negligence can result to dissatisfactions and eventually poor feedback. RETURN POLICYCustomer satisfaction is our utmost priority and we believe in 5 Star customer service to get 5 star response and rating from you. As such, we have a very strong return and refund policy in place for you to be confident and satisfied when placing an order. All of our return and refund policies are formulated to just cover costs incurred in the process of fulfilling your requests.Items are shipped in the best of conditions. They shall be only accepted back as return if the item does not fit or there is a fault in the item. The item should not have any damages or sign of it being used before returning. Moreover, the item return date has to be postmarked within the three days after receiving the item. There is a restocking fees of just 9%.The final amount refunded will exclude the shipping. Also, the return shipping cost shall be paid completely by the customer.Item exchange can also be done but the returned item should not have any damage or signs of it already being used. The item return should be postmarked within three days of receiving the item. The item shipping cost to and fro shall be the complete responsibility of the customer.Please do be rest assured that all our practices are conducted with highly enforced reasonable and honest rules and regulations. Again, your satisfaction is our guarantee and we will do whatever it would take to honor any reasonable request you may have.It is to be noted that no item shall be accepted back unless it clearly states the RMA Number. This number can be obtained by calling Customer Service department at (713) 972-0404 and obtaining the approval code. This number should be clearly written on the box and the box should also include a detailed note stating the reason for return and your contact details. Items without RMA# will be left unattended and you stand a chance of risking the loss of it.SHIPPINGTo encourage buyers to buy more with discounted cost, we do offer combined shipping. If you buy more than one item at the same time, the items shall be packed together and charged as follows: Total Shipping Cost = the highest shipping cost between items + half the cost of the other items. Items are normally shipped within 24-48 hours of receiving the payments if received through paypal or Credit Cards(weekends and holidays are excluded). Items paid for via check are shipped only after the checks are cleared. This normally involves about 10 working days. Hence, it is recommended to pay through credit card or paypal. Items are shipped via UPS and it mormally takes bwtween 5-7 business days for delivery within the 48 continental states. All shipments done for locations within the United States are issued a tracking number. This is issued as soon as the items are ready for shipping and are sent to customer via email through the shipping service. However, if you do have spam blocker, you may not be able to receive the notification. Insurance is provided at buyer's choice and it is charged seperately. We do offer clients pickup from our location in Texas. However, 3rd party courier services are not accepted. International customers are responsible for all custom and import charges that may incur. These items are shipped by USPS (Local Postal services) and normally take 6-12 working days under normal conditions.PAYMENTWe accept PayPal, Visa, Mastercard, Discover, American Express and echecks. International customers need to pay through PayPal. You may contact us via email regarding any payment questions you may have.For all payments, please do include the item number, any sizing that may be involved, or any other special note you may want to reiterate. Payments without these information may experience delays in processing and/or be returned.Payments made through echecks may require a clearing period before the items are shipped. It is encouraged that your bank information and address are "Confirmed" on PayPal too.Our paypal email is leathereCRATER1@hilason.com